Frequently asked questions:
Question
When I make an order and pay for that, what will you send to me?
Answer
You will receive an E-mail that will direct you to the media file. This media file can then be downloaded and opened in your computer. That media is your digitally presented Horoscope. Your horoscope will be interpreted on many pages. For you it will be very easy to browse through the pages. With just the click of a button you can be on any page and you can read the whole interpretation as many times as you wish. Or you can focus on specific pages.
Question
Once I have ordered some astrological products can I ask any further questions?
Answer
Yes, every additional question connected with the horoscope(s) you have ordered will be freely answered by us.
Question
If I order one type of horoscope can I get a discount on another one?
Answer
Unfortunately that is not possible because our horoscopes are not simple computer printouts. Every horoscope that is ordered has been created by an astrologer and that takes a great deal of time and effort.
Question
Can I contact you by telephone?
Answer
All communication is handled exclusively through e-mail.
Question
Why are payments only made through PayPal?
Answer
It’s a secure and simple way of protecting your money and privacy.
Question
Do you give a guarantee that your media is virus free ?
Answer
Yes, everything that you get from us is 100% virus free! In case you have any questions feel free to contact us via e-mail.
Question
Does your media require some additional knowledge?
Answer
Using the media is very simple and you do not need any additional knowledge other than how to use a computer.
Question
Can I get my money back if I am not satisfied with the specified product?
Answer
No, you cannot get your money back. That is why it is emphasised that you should carefully read what Zodiac Alchemy.com has to offer before you order anything. By the way, it should be mentioned that this has never happened with any of Zodiac Alchemy's customers. They were always more than happy with the various astrological products offered.
For any other possible questions feel free to send us an e-mail at
ZodiacAlchemy@gmail.com